This English version is a translation of the Dutch privacy statement of Patricks Gym. The Dutch text is the original. Where a difference in meaning arises between the two versions, the Dutch text is decisive.
01Who we are
Qlife Studio V.O.F., trading as Patricks Gym, Marius Bauerstraat 28, 1062 AR Amsterdam, Chamber of Commerce number 73609013.
Privacy questions or a request about your data: service@patricksgym.com.
02What we process and why
- Contact and membership data: name, date of birth, address, phone number, e-mail address, membership type, start and end dates. To perform your agreement.
- Payment data: IBAN, direct debit mandate, invoices and payment history. To invoice and collect payment, and because of Dutch tax retention rules.
- Attendance and booking data: check-ins, bookings and class attendance. To give you access and handle bookings.
- Your messages to us: to answer your questions.
- CCTV footage: for the safety of members and staff and to protect property.
The legal basis is performance of your agreement, a legal obligation, or our legitimate interest in a safe and well-run gym. For newsletters we ask your consent; every message carries an unsubscribe link.
Our website uses only technical and functional cookies. We do not measure your visit.
03Analysis of attendance patterns
We analyse attendance, booking and payment data to see which members are at risk of stopping, so that we can get in touch. We do this on the basis of our legitimate interest. No automated decision is taken: a member of staff decides whether and how to make contact, and your membership, your rate and your access do not change because of it.
You may object at service@patricksgym.com. We will then not contact you for this purpose again and your data stays out of the analysis.
04CCTV
Cameras are installed in the training areas. There are no cameras in the changing rooms, showers or toilets. Footage is deleted after four weeks, unless it is needed to deal with an incident.
05Health data
If you ask to freeze or end your membership early, we ask for a statement confirming that exercise is not possible. We record no diagnosis, and destroy the statement once the request has been assessed.
06Sharing with others
Our membership administration, access and bookings run through an external membership system; direct debits and payments through an external payment provider. Data processing agreements are in place with those parties. In the event of payment arrears we may transfer the claim to a collection agency. We do not sell your data.
07How long we keep data
- Membership and contact data: up to two years after your membership ends.
- Invoices and payment data: seven years, under Dutch tax retention rules.
- Attendance, booking and payment data used for the analysis above: up to three years after your membership ends.
- CCTV footage: four weeks.
- Medical statements: destroyed once the request has been assessed.
08Your rights
You have the right to access, rectification, erasure, restriction, objection and portability of your data, and you may withdraw consent you have given. Send your request to service@patricksgym.com; we respond within one month.
You may also lodge a complaint with the Dutch Data Protection Authority.